Dongkang service skills battle in the finals, 30 top players gathered in Fuyang

On September 24, 2019, the battle of the Dongfeng Cummins Service Skills Competition was started at the Yunyang Training Center in Xiangyang, Hubei. At the same time, the first ceremony of the regional DPF Cleaning Center was also successfully held at the opening ceremony.

Skills contest opening ceremony

This service skill competition contest started in July. A total of 371 players from 191 service providers participated in the competition. After the preliminaries and regional trials, 30 players finally stood out and successfully advanced to the finals. It can be said that these 30 players represented The highest level of service skills of technicians in the DCEC service network.

Big contest game scene

This year is the tenth year of the Dongfeng Cummins Service Skills Competition. This year is the implementation of the National Sixth Standard. Through this competition, the service capacity of the Dongfeng Cummins service provider will be systematically tested. Incentive technicians to strengthen their business quality, so as to provide users with more professional and thoughtful service.

Mr. Wang Chunguang, Deputy General Manager of Dongfeng Cummins

In this regard, Mr. Wang Chunguang, deputy general manager of Dongfeng Cummins, also said: “In the past ten years, Dongfeng Cummins has always adhered to the concept of “customer first” and continued to build a service brand of “expert service, smooth travel”, and strengthen service providers through various forms. Partner cooperation in the service channel; at the same time, borrowing service skills is a big competition, DCEC released the key links of current service work, so that service providers have a clearer understanding of the main tasks of the sixth phase of the country."

Big contest

Looking back at the previous Skills Competition, Dongfeng Cummins focused on the product upgrade and product service needs at that time, closely following the maintenance capacity building of service providers. This year's competition is no exception. Whether it is APP theory test, practical training and closed-book assessment, or fault diagnosis practical challenge, it is a test of the six-stage service level of Dongfeng Cummins service provider country.

Big contest

If we say that this skill contest shows the soft power of Dongfeng Cummins Country VI service, then the delivery of the cleaning equipment and the layout of the cleaning center reflect the hard power of Dongfeng Cummins.

Mr. Liu Jianguo, Director of Dongfeng Cummins Service, awarded the card to Yunkang Service Station

At the opening ceremony of the morning finals, Dongfeng Cummins conducted the first award of the regional DPF cleaning center. Mr. Liu Jianguo, the director of Dongfeng Cummins Service, awarded the card to the DPF Cleaning Center of the DCEC Hubei Area, Xiangyang Yunkang Service Station. Mr. Chang Qiusheng, the manager, participated in the awarding ceremony. The awarding ceremony marked the scale of the preparation of the regional national six service channels of Dongfeng Cummins.

Engineers explain the DPF cleaning equipment workflow

After a fierce competition in the day, a total of 10 winners (including 1 first prize, 3 second prizes, 6 third prizes) and 20 outstanding performers were produced in this competition.

This service skill competition contest is a platform for demonstrating skills and a communication channel for the majority of technicians. In the case of Dongfeng Cummins, it is a large classroom to improve the service level of service providers and train service experts, but it is only Dongfeng Cummins is part of the service channel construction work. In fact, Dongfeng Cummins has made overall layouts in terms of tooling rate, standardized maintenance, terminal training, and digital applications, and strives to prepare for the National Six.

Such as the national six-level training system, it is a platform for service providers and partners to deeply understand Cummins Six products, use the country six, and ensure the quality of service;

Dongfeng Cummins Country Six or Three Training System

The “e-Cummins” APP provides a learning platform and intelligent maintenance (CDS) tools for service providers, and also provides a window for end customers to understand Cummins products.

"e Road Cummins" APP

In the face of Guoliu, Dongfeng Cummins will focus on products and services. On the one hand, with its deep technical foundation and R&D experience, it will innovate and develop reliable power products that meet the national standards; on the other hand, actively promote the construction of service channels and strive to build Create a more professional NVI service system to protect users' rights and interests after purchasing the National Six products, so that users can use the latest products of Guoliu without any worries.

Group photo of the opening ceremony of the DPF Cleaning Center in Hubei

At this point, the skill contest was successfully concluded, but the pace of the Dongfeng Cummins layout service channel will not stop, and the delivery ceremony of the DPF cleaning equipment will be launched in several cities. In the face of the country six, Dongfeng Cummins will continue to upgrade the service to protect the user!

Reading volume: Source: Cummins Author: LOO

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